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» Order Policy
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WHEN ORDERING FROM OPTICAL MEDIA CORPORATION, YOU'RE AGREEING TO THE TERMS & CONDITIONS AS FOLLOWS IN THIS ORDER POLICY PAGE. This order policy should be read in its entirety, specifically when you initially open (“register”) your online store account. These terms and conditions apply to all orders placed with Optical Media Corporation regardless if this online store tool is used. It contains critical information about shipping policies, MINIMUM ORDERS, returns matters, etc. It will change periodically and will be enforced immediately after any modifications have been made. IT IS ASSUMED THAT IT HAS BEEN COMPLETELY REVIEWED BY THE TIME YOU HAVE PLACED YOUR FIRST ORDER WITH US. If you require further clarification about any of these items, please e-mail us at info@omcstore.com or give us a call at 1-888-554-9334.
The purpose of this site to the client/prospective client:
This store has been designed for convenient 24/7 ordering of CD-R/DVD-R duplication, printing, packaging, testing equipment & upgrades, consumable supplies including print ribbons and cartridges, blank CD-R/DVD-R media, as well as CD/DVD packaging products. This store is updated throughout the day automatically each hour. New product lines will be added every week and we look for your requests as guidance as to which products should be added first. If you're not a current client, please register an account today on the 'Client Login' page, and ask about our volume discounts.
The benefit of this site to the client/prospective client:
If you register an account, which has no cost to you and will take only a couple of minutes, it will allow you to review and purchase from our website with special pricing specifically assigned to you by your sales rep at OMCstore.Com. Additionally, you can view your orders that you have with us, as well as print invoices, etc.
Online order validity:
All orders placed through our online store OMCstore.Com, shall, for all purposes, be deemed to be in writing and signed by you.
Security:
Your user ID and password needs to be issued to people within your organization that you trust. They need to be protected as any other user name and password would be. This is your sole responsibility. You have the ability to change your password at any time if you wish to do so. Please, DO NOT disclose your access codes to anyone not authorized to act on your behalf. We cannot be liable for any orders that have been placed on your account in the event that another individual either within or not within your organization places an order.
License:
THE CONTENTS OF THIS SITE, INCLUDING ALL TEXT, GRAPHICS, IMAGES, LOGOS, BUTTONS, ETC, ARE PROTECTED. You’re absolutely not authorized under any circumstances to use anything from the site without written consent from the owner of Optical Media Corporation.
Use of this site:
You agree to use this site for which it is intended. You agree not to introduce viruses, worms, or any other similar mechanism on the site.
Product availability:
While we update the site each hour automatically, and we make all attempts at keeping information up-to-date, there’s an outside chance that products may not be available to ship the same day. We ARE aware of your order immediately after you have placed an order, and we will contact you ASAP in the event that we cannot fill your order. If there’s any concern or question on these types of issues, or you wish to verify availability, please feel free to contact us at info@omcstore.com or give us a call at 1-888-554-9334 to check stock status, etc. You will NOT be liable for your order that you have placed, if we CANNOT fulfill it to your satisfaction and specifically your shipping requirements.
NEW! Minimum order:
As of April 27th, 2007, we have a USD$50.00 minimum order. All orders received that are under USD$50.00 WILL BE DELETED unless prior approval of the order has been received by your OMCstore.Com sales representative.
Wire transfer fees:
We will waive the USD$20.00 wire transfer fee on all orders above USD$1,000.00, for both international and domestic orders. We're sorry, however all orders below USD$1,000.00 will have this fee ADDED to the final cost.
Restocking fee:
If you wish to return a product(s) to us and the product is deemed NOT defective, you will be charged a 25% restocking fee, unless otherwise notified and agreed upon in advance. NOTE: In order to return product, you MUST have an RMA FIRST. In order to receive an RMA, please contact us at info@omcstore.com or give us a call at 1-888-554-9334.
Defective product returns:
We will replace any defective product with same product that you ordered within 30 days of the original purchase date, or at our discretion we may also provide you with a store credit if you prefer that option over replacement product. Exceptions for replacement of defective products being when the manufacturer warrants the products directly to the user and therefore should be contacted directly regarding any technical support and RMA matters. When in doubt, ASK us, please. We at OMC strive to make sure we're all on the 'same page'. Shipping costs are not recoverable, ever. NOTE: In order to return product, you MUST have an RMA FIRST. In order to receive an RMA, please contact us at info@omcstore.com or give us a call at 1-888-554-9334.
Damaged product:
We package all of our orders with exceptional care as well as conform to all of the standards and specifications for each carrier and courier that we use. The product does not ever leave our facility damaged. In the event that a courier has damaged a product during shipping we will gladly see to it that they reimburse you accordingly if shipped on your account, or that they reimburse us if shipped on our account, and in either event we will make sure that you receive replacement product in a timely manner. It's important to understand that a carrier may not agree that your replacement product should be sent to you over night, but we will strive to do what we can all of the time.
Payment methods:
We accept MasterCard, Visa, Discover Card, American Express credit cards, and if you’re local and picking up you may pay C.O.D. via Cashier’s Check or Money Order as well. The preferred method of payment is credit card.
Purchase orders:
You may apply for open account credit with us by downloading our credit application (PDF format), filling out and faxing back to your sales rep at Optical Media Corporation. It may take several days or even longer to establish credit, depending on how quick your references respond to your request. When you’re placing your orders online, there is a field for you to enter your PO# for that order. We will not ship any open account orders under any circumstances unless you’re credit application has been approved, and you have been notified of your credit limit.
Download Credit Application Form
Passed due accounts:
INVOICES WILL NOT BE MAILED TO YOU. They will be e-mailed to you, as well as available for you to look up in your account when you're logged in. This is an advantageous service for you, as it eliminates costs associated with mailing, and allows you to post our invoice immediately after you've ordered. We enforce the payment terms that we set for your account. We have the right at our sole discretion to place your account and your orders ON HOLD until any passed due amounts are paid in full. IT IS YOUR RESPONSIBILITY TO PULL INVOICES FROM YOUR ACCOUNT, PRINT THEM, AND POST THEM FOR PAYMENT WITHIN YOUR ORGANIZATION. If you have a feeling that payments may arrive slower than 30 days, and you wish to be established for Net 30 day terms, you may wish to consider placing your orders with a credit card.
Security interest (This section means we own the product until it’s paid for):
In consideration of the credit and other financial accommodations presently given and hereafter extended in any form to Purchaser (also referred to herein as “Debtor”) from time to time by Optical Media Corporation (sometimes DBA as OMCstore.Com, also referred to herein as “Secured Party”), and as collateral security for the payment of all debts and faithful performance of all duties, obligations and liabilities of any nature, now or hereafter existing, absolute or contingent, of Debtor to Secured Party (all such present and future indebtedness, duties, obligations and liabilities are hereinafter collectively referred to as “Obligations”), Debtor hereby grants Secured Party a lien upon and purchase money security interest in all Debtor’s inventory of electronic consumer goods and merchandise of any type or description, at anytime acquired by Debtor from Secured Party, wherever same is located and held by Debtor, and all additions, substitutions, accessions, proceeds and products thereof and therefrom in any form whatsoever, including, but not limited to, accounts receivable, promissory notes and insurance proceeds (all of the foregoing being hereinafter referred to as “Collateral”). Debtor agrees that it shall not remove any Collateral from the address(es) designated at the conclusion hereof without Secured Party’s prior written consent, except when sold in the ordinary course of Debtor’s business. Except as otherwise specifically disclosed by Debtor in writing to Secured Party prior to Debtor’s execution of this Agreement, Debtor warrants that there is no financing statement granted to any third party which covers Collateral on file in any public office. Debtor warrants that it will keep Collateral free from any adverse lien, security interest or encumbrances while in its possession and shall pay promptly when due all taxes and assessments upon Collateral or for its use and sales thereof, Debtor shall, at its cost, defend Collateral in its possession against any claims and demands of all persons which are adverse to Secured Party’s interests therein while any Obligations remain outstanding. Further, Debtor shall keep Collateral in a suitable place for storage or display and will preserve and maintain same in good order and repair prior to its sale thereof. At all times that Collateral is in Debtor’s possession, Debtor shall keep same insured for its full value, at its own expense, against fire, theft and other normal business risks. Debtor shall deliver a copy of such policy, or a certificate thereof, to Secured Party should it so request. Secured Party shall have the right, at normal business hours to examine and inspect Collateral in Debtor’s possession and Debtor agrees to fully cooperate with Secured Party, its agents and employees undertaking such inspection. This security interest stands in full effect regardless of any of the following conditions that happen upon The Debtor; The occurrence of any event which results in the acceleration of the maturity in the indebtedness of Debtor to others under any indenture, agreement or undertaking; Loss, theft, damage, destruction, sale (except as herein expressly provided), or encumbrance to or of any of the Collateral, or the making of any levy, seizure or attachment thereto or thereon; Death, dissolution, termination of existence, insolvency, business failure, appointment of a receiver of any part of the property of, assignment for benefit of creditors by, or the commencement of any proceeding under any bankruptcy or insolvency laws by or against Debtor or any guarantor or surety of debtor. Upon default of these security interest terms and conditions and at any time thereafter, Secured Party may declare all Obligations secured hereby immediately due and payable and shall have all the rights of a secured party. Secured Party shall have the right to take immediate possession of Collateral and at Secured Party’s request, Debtor shall assemble Collateral in its possession and, at Debtor’s cost, make it available to Secured Party at a mutually convenient time and place designated by Secured Party. Upon sale or other disposition of Collateral, Secured Party may apply the proceeds of any such sale or disposition initially to the satisfaction of its reasonable attorneys’ fees, legal expenses, and other costs and expenses incurred in connection with the taking, holding and sale or other disposition of Collateral and the assertion or defense or any security interest claimed by Secured Party in Collateral. All Obligations shall bear interest at the highest allowable rate.
Governing Law:
These terms and conditions and the rights and duties of the parties with respect hereto shall be governed by the laws of the State of Michigan.
Sales tax:
Michigan clients that do NOT complete our tax exempt form prior to placing an order will be charged 6% state sales tax on all products. Please download our Sales Tax Exempt Form, fill out, sign and fax back to your sales rep in order to have the 6% sales tax removed from your future orders.
Download Sales Tax Exempt Form
Shipping orders:
We ship orders DHL ground on our account and bill you for shipping by either credit card, or by invoice depending on your status. You're welcome to provide your DHL account number on the “delivery details” window of your order (you’ll see it when placing your orders), so that you’re billed directly for the products. If you have discounts with DHL you will be able to enjoy a lower shipping cost. If you’re local to the Detroit Metropolitan area and will be picking up your order between 9am and 5pm, please indicate so on the “delivery details” window of your order. Shipping cutoff time is currently 4:00pm EST, unless otherwise arranged prior to your order. |
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